Survey Finds 3 in 5 Homeowners Are Worried About Package Theft This Holiday Season

Staff Report

Friday, November 4th, 2022

According to a new survey by Chamberlain Group, a Blackstone Company and manufacturer of myQ® smart garage technology, 78% of homeowners are looking to learn new ways to thwart the dreaded Porch Pirate. Chamberlain Group commissioned a 10-minute, online quantitative survey among a nationally representative sample of 1,000 U.S. adults ages 18+ who own a house with a garage to find out homeowners' sentiments and experiences with package theft. Survey results revealed a growing number of homeowners are looking to the smart garage as a solution. 

With the holiday shopping season upon us, 69% of homeowners worry about packages going missing. Adding to the already hectic holiday season, 74% of worried homeowners take extra measures to ensure they are home when their packages arrive, including canceling plans/staying home from work to wait for packages.

The smart garage is a safe haven for packages.

"This time of year, with the influx of package deliveries, people are feeling particularly nervous about packages being left outside of their home for too long," said Kiel Fitzgerald, Senior Director of Delivery Services for Chamberlain Group. "Porch pirates are turning the convenience of online shopping into a costly annoyance and robbing consumers of the joy associated with receiving a delivery."

The inconvenience of package theft has led consumers to want to learn more ways to stop someone from taking their packages. And, survey findings show, homeowners are increasingly looking to their garage to solve the problem:


45% are interested in ways to leverage their garage for package deliveries
45% see the garage as the safest place for package deliveries
40% would choose to have packages delivered to their garage over their front porch
68% of those that would prefer to have their packages delivered to their garage would do so to prevent people from stealing them
75% of those that would prefer to have their packages delivered to their garage would do so to keep them safe when they are not home
61% like the idea of garage delivery for keeping packages from being seen by neighbors, children or significant others