Atlanta Gas Light Launches Campaign Highlighting its Unique Role in Delivering Safe and Reliable Service to Customers
Thursday, April 21st, 2022
Atlanta Gas Light today announced the launch of a video campaign targeting natural gas customers in Georgia. In the state's deregulated natural gas market, there are many key players, which can be confusing to customers as they engage with Atlanta Gas Light or one of Georgia's 13 certified natural gas Marketers. The video will show how Atlanta Gas Light and the Marketers work together to provide the world-class natural gas service customers expect and deserve.
In Georgia's natural gas market, Atlanta Gas Light owns, operates and maintains the natural gas infrastructure including pipelines that transport natural gas to homes and businesses throughout the state. Atlanta Gas Light is also responsible for repairing damaged gas lines, disconnecting and reconnecting service at the request of the Marketer, and helping customers restart their service in the unlikely event of an outage.
Customers have the option of choosing their natural gas provider, and that provider, or Marketer, manages billing and collections for each customer. Customers contact the Marketers directly to start or stop service and receive bills directly from those Marketers.
"We take great pride in our responsibility to provide natural gas service to the communities we are privileged to serve throughout Georgia," said Pedro Cherry, president, and CEO of Atlanta Gas Light. "This video provides customers with an easy-to-understand overview of how our natural gas system works, and the important roles Atlanta Gas Light and the Marketers play. When you see Atlanta Gas Light in neighborhoods across the state, know we are working for you to provide clean, safe, reliable and affordable natural gas to your homes and businesses."
Customers can view the video on Atlanta Gas Light's YouTube channel and online at www.atlantagaslight.com/residential/start-stop-service. If your home has a natural gas meter and you do not have service, contact one of Georgia's 13 natural gas Marketers by visiting the Georgia Public Service Commission's Certified Marketer webpage.
