Publix Pharmacy Begins Home Delivery of Prescriptions

Staff Report

Wednesday, May 13th, 2020

Publix Pharmacy and ScriptDrop are collaborating to offer home delivery of prescriptions within a 5-mile radius of each in-store Publix Pharmacy for a $5 delivery fee. There are no limits on the number of prescriptions ordered for delivery; however, age-restricted products, controlled substances and prescriptions needing refrigeration are excluded. Prescription home delivery is not available for individuals with Medicare Part B and Medicaid insurance.

“As a health care provider, Publix Pharmacy has adopted business practices that support the social distancing guidance provided by the CDC,” said Publix Vice President of Pharmacy Dain Rusk. “We believe this service provides a convenient option for customers who are age 65 and over, have compromised immune systems or require medications but are limiting trips outside their homes.”

“Being a Tennessean myself, I’ve seen the critical role Publix plays in serving the community, especially in times of crisis,” said ScriptDrop CEO Nick Potts. “I am excited for ScriptDrop to be a part of that effort through helping deliver prescriptions to Publix customers.”

Customers who receive a text message when prescriptions are ready will receive a link to prepay for their prescriptions and choose delivery. Prescriptions are delivered weekdays after 2 p.m. To receive same-day delivery, orders must be placed before 11 a.m. Orders placed after 11 a.m. will be delivered the following weekday. If an order is placed after 11 a.m. Friday, the customer will receive the order on Monday. Customers wishing to transfer prescriptions to take advantage of this service should call their nearest Publix Pharmacy. Prescription transfers cannot be initiated through ScriptDrop.

Although the service is being introduced during the coronavirus pandemic, Publix Pharmacy plans to continue prescription delivery beyond the crisis. To locate a pharmacy, request refills or sign up for text notifications, customers can visit publix.com/rx or sign in to the Publix Pharmacy app. For questions regarding prescription home delivery, customers should call their local Publix Pharmacy.